Задание1. Заполните пропуски словами из таблицы
A. Our sincere apologies
C. Referring to
E. To make up for
G. Please feel free to contact me again
B. We are very sorry to hear about
D. Yours sincerely
F. Dear Ms Hale
H.To resolve these issues
From: ben.standing@psi.co.uk
To: mh15@gmail.com
Subject: Your letter
(1)____________________,
(2)____________________ your letter of 23 August, I would like to thank you for bringing this situation to our attention.
(3)____________________ the problems with the quality and the late arrival of the fliers. Please accept (4)____________________ for this.
Unfortunately, we have had some technical problems with our printers and delivery processes. We are working hard (5)____________________ at the moment.
(6)____________________ our mistake, we would like to give you a full refund on this order. I would also like to offer you a 50% discount on your order for next year s conference.
(7)____________________if you have any other queries.
(8)____________________,
Ben Standing
General Manager
Задание 2. Поставьте фразы в правильном порядке
Задание 3. Поставьте фразы в соответствующую колонку
Задание 4. Напишите название рубрик резюме
Sheree B. Smith
Date of birth:
7 January, 1992
Nationality:
Australian
Address:
342 Adelaide Street, Brisbane
Telephone
+7 930 876 34 34