Тест дистанционно, Иностранный язык в сфере профессиональной коммуникации для службы приема и размещения Вопросы к тесту на 77 баллов
Тест дистанционно, Иностранный язык в сфере профессиональной коммуникации для службы приема и размещения Вопросы к тесту на 77 баллов
Список вопросов
Which phrase is appropriate to use when offering a guest a room upgrade?
How can you ask a guest about their preferred method of payment?
What is the correct response when a guest asks for a late check-out?
Which phrase is suitable for asking a guest if they enjoyed their meal at the hotel restaurant?
What is the appropriate way to ask a guest if they require housekeeping service?
How can you confirm a guest's reservation details without revealing personal information?
Which phrase is appropriate for confirming a guest's wake-up call request?
What is the appropriate way to offer a guest information about nearby tourist attractions or sightseeing opportunities?
How can you ask a guest if they require assistance with printing or scanning documents during their stay?
What is the appropriate way to inquire about a guest's preferred method of communication during their stay (e.g., phone, email, messaging)?
What is an appropriate response when a guest asks about the hotel's policy on smoking in rooms?
How can you ask a guest if they require assistance with storing valuables or using the hotel safe?
What is an appropriate way to offer a guest information about local transportation options (e.g., bus, taxi, rental car)?
How can you ask a guest if they require assistance with using hotel amenities such as the pool, gym, or spa?
What is an appropriate way to offer a guest information about local events or activities happening during their stay?
How can you ask a guest if they would like assistance with booking spa treatments or massages during their stay?
What is an appropriate way to inquire about a guest's preferences for room temperature or climate control settings?
How can you ask a guest if they require assistance with arranging catering services or special event planning during their stay?
What is an appropriate way to offer a guest information about local business services (e.g., printing, copying, faxing)?
How can you ask a guest if they require assistance with accessing high-speed internet or Wi-Fi during their stay?
What is an appropriate way to inquire about a guest's preferences for business amenities such as meeting spaces, audiovisual equipment, or office supplies?
What is an appropriate response when a guest asks about the availability of concierge services at the hotel?
How can you ask a guest if they require assistance with arranging transportation services such as airport transfers, limousine service, or car rentals during their stay?
How can you ask a guest if they require assistance with accessing entertainment options such as theaters, museums, concerts, or cultural events during their stay?
What is an appropriate way to offer a guest information about local shopping options (e.g., malls, boutiques, markets) near the hotel location?
What is an appropriate response when a guest asks about the availability of childcare services (e.g., babysitting, kids' clubs) at the hotel location?
How can you ask a guest if they require assistance with accessing pet-friendly services such as pet sitting, dog walking, grooming salons during their stay?
What is an appropriate way to offer a guest information about accessibility services (e.g., wheelchair access ramps, Braille signage) at the hotel location?
What is an appropriate response when a guest asks about personalized services (e.g., custom tours), bespoke experiences (e.g., private events), VIP treatment (e.g., exclusive access)?
Which of the following is NOT a common element to include in a reservation confirmation email?
